Frequently Asked Questions - Bayside Pro Clean

Introduction

Welcome to the Bayside Pro Clean FAQ page. Here you'll find answers to our most commonly asked questions about our professional cleaning services.

General Questions

  • Q: What areas do you serve?
    A: We serve the entire Bayside region and surrounding suburbs.
  • Q: What types of cleaning services do you offer?
    A: We offer a variety of cleaning services including residential, commercial, move-in/move-out, and special event cleaning.
  • Q: Are your cleaners background checked and insured?
    A: Yes, all our cleaners are thoroughly background checked and fully insured for your peace of mind.

Residential Cleaning

  • Q: How often can I schedule residential cleanings?
    A: You can schedule our residential cleaning services as frequently as you need, from one-time deep cleans to regular weekly or bi-weekly visits.
  • Q: Do I need to provide cleaning supplies?
    A: No, our cleaners come equipped with all necessary professional-grade cleaning supplies.
  • Q: Can I customize the cleaning tasks for each visit?
    A: Absolutely! Just let us know what you need focused on for your next cleaning.

Commercial Cleaning

  • Q: What commercial properties do you clean?
    A: We clean offices, restaurants, retail spaces, and other commercial properties.
  • Q: Can you accommodate evening or weekend cleanings for businesses?
    A: Yes, we offer flexible scheduling to work around your business hours.
  • Q: Do you use eco-friendly cleaning products in commercial spaces?
    A: Yes, we offer eco-friendly cleaning options for all our commercial clients.

Move-In/Move-Out Cleaning

  • Q: What's included in your move-in/move-out cleaning service?
    A: Our service includes thorough cleaning of all rooms, appliances, and surfaces to prepare your property for moving in or out.
  • Q: Can I schedule this service on short notice?
    A: Yes, we understand the urgency of move-in/move-out situations and can often accommodate last-minute requests.

Special Event Cleaning

  • Q: Do you offer one-time cleaning services for events?
    A: Yes, we can provide specialized cleaning services for parties, gatherings, and other events.
  • Q: Can you help with event setup and organization?
    A: While our focus is on cleaning, we can offer some basic setup assistance as part of our event cleaning package.

Booking and Payment

  • Q: How do I schedule a cleaning appointment?
    A: You can book online through our website or call us directly to schedule your cleaning service.
  • Q: What payment methods do you accept?
    A: We accept all major credit cards, bank transfer, and cash payment upon completion of services.
  • Q: Do you offer any discounts or promotions?
    A: Yes, check our website or social media for current special offers and discounts.

Still have a question? Contact us directly and we'll be happy to help!

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